Refund Policy Guidelines for Mannat Studio Products
At Mannat Studio, we create and sell digital products including WordPress themes, website templates, UI resources, and other creative assets.
Because our products are delivered digitally and can be accessed immediately after purchase, refunds are handled carefully to ensure a fair experience for both customers and creators.
This Refund Policy explains when a refund may be approved and how to request assistance.
Digital Product Policy
All Mannat Studio products are digital items that are delivered electronically.
Once a product has been purchased and downloaded, it cannot be physically returned.
Customers are encouraged to review product descriptions, features, previews, and compatibility details before completing a purchase.
Refund Eligibility
A refund may be considered in situations such as:
- The purchased product has a verified technical issue that prevents normal usage.
- The product does not match the description provided on the website.
- A major functionality mentioned on the product page is missing.
- Duplicate purchases were made accidentally.
Each refund request is reviewed individually.
Non-Refundable Cases
Refunds may not be available in cases including:
- Change of mind after purchase.
- Incorrect selection of a product.
- Lack of technical knowledge required to use the product.
- Compatibility issues with unsupported software or environments.
- Product customization requests.
- Downloaded products that have been successfully delivered.
Before purchasing, please review product requirements and details carefully.
Product Support
If you experience any issue with a purchased product, we recommend contacting our support team before requesting a refund.
Our team will try to help resolve issues related to:
- Installation
- Setup
- Product functionality
- Basic usage questions
Refund Request Process
To request a refund, contact Mannat Studio with:
- Order details
- Product name
- Reason for requesting a refund
- Details about the issue you are facing
We may request additional information to understand and verify the problem.
Refund Processing
If a refund is approved, it will be processed through the original payment method.
Processing time may depend on your payment provider.
License After Refund
If a refund is approved, your license to use the purchased product will be cancelled.
You must remove and stop using any refunded product files.
Product Updates & Changes
Mannat Studio may update products, improve features, fix issues, or make changes after purchase.
Product updates do not qualify for refunds unless they directly affect the purchased product’s advertised functionality.
Contact Us
If you have questions about refunds, purchases, or product support, please contact Mannat Studio.
We are always happy to help customers with their concerns.
